Expert Dye Sub Printer Repairs & Support
Printer down? We fix it. Our manufacturer-certified technicians handle repairs for all major dye sublimation brands. Whether you need someone on-site or remote help to solve a software issue, we get you back to printing without the runaround. Years of experience means we've seen your problem before and know how to fix it fast.
In-House Repairs
Hardware problems need hands-on work. Bring your printer to our service center or use our collection service. Our technicians handle print head replacements, motor repairs, sensor issues, and complete system overhauls. You get a diagnosis first, then a clear repair quote before any work begins.
Remote Troubleshooting
Many problems don't require a technician visit. Our team can access your system remotely to diagnose errors, update firmware, adjust settings, or walk you through fixes over the phone. Quick, convenient, and often solves the issue within an hour.
Technical Support
Driver conflicts? Color management confusion? Software won't connect? We handle the technical side so you can focus on printing. Email, phone, or screen-share support available during business hours. Real technicians who know these systems inside out.
Preventative Maintenance
Regular maintenance prevents expensive emergency repairs. Scheduled check-ups keep your printer running properly between busy seasons. We offer maintenance packages tailored to your usage patterns and printer model. Catch small issues before they become big problems.
What Our Customers Say
Common Questions
What printer brands do you service?
Our engineers are manufacturer certified for DNP, Mitsubishi, Citizen, Hiti, Ciaat, and Sinfonia. All major dye sublimation brands used in professional photography.
What problems can you fix?
Everything from print quality issues and paper jams to error codes and complete hardware failures. Software problems like driver conflicts and color calibration too. If it's broken, we can probably fix it.
When are you available for support?
Monday through Friday, 8:30 AM to 5:30 PM. Call or email anytime and we'll respond during business hours.
How much do repairs cost?
We require a £120 + VAT deposit for diagnostics. This applies toward your total if you proceed with repairs. Collection and return service costs £35 + VAT (non-refundable), or you can bring the printer yourself. We always try remote diagnosis first to save you time and money. You only send the printer if we can't fix it remotely.
How long will repairs take?
Depends on the problem and parts availability. Simple repairs might be done same-day. Complex issues or special-order parts take longer. We give you a time estimate after diagnosis.