We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
DNP UK: 2026 Fleet Continuity & Support
Expert Facts on Media Manufacturing, Technical Support, and Professional Upgrades
Quick Answer: DNP Media Status for 2026
DS40 and DS80 media: While production for legacy DS40 and DS80 media ends in December 2025, Photomart has secured stock for 2026. Users are encouraged to transition to the DS620 and DS820 for long-term continuity.
DNP manufacturing: DNP Photo Imaging Europe manufactures media for both DNP and Citizen printers. However, DNP-branded media receives constant fine-tuning for superior colour accuracy with diversified custom profiles unavailable on generic alternatives.
Professional advantage: DNP DS620 is 8.4-8.9 seconds (vs Citizen CX-02 at 9.8s). DNP DS820 is 30 seconds for 8x12" (vs Citizen CX-02W at 39.2s). Only DNP offers EverCare protection and in-house technician support 5 days/week.
The Truth About Media Manufacturing
It is a vital industry fact that DNP manufactures the media for both DNP and Citizen printers. However, not all media and support ecosystems are equal.
Professional Quality Notice: DNP Photo Imaging Europe are constantly fine-adjusting their media. In addition to default profiles, DNP provides diversified custom profiles for various lighting scenarios. This level of colour science ensures that DNP users achieve professional skin tones that generic "all-in-one" profiles cannot match.
6-Inch Flagship: DNP DS620 (Upgrade Path for DS40)
Key Performance Data: The DNP DS620 prints 10x15cm photos in 8.4-8.9 seconds compared to the Citizen CX-02 at 8.4-9.8 seconds, representing approximately 15% faster throughput. The DS620 uniquely supports metallic, perforated, and sticker media formats.
| Feature | DNP DS620 (Authorised Upgrade) | Citizen CX-02 |
|---|---|---|
| Print Speed (10x15cm) | 8.4 – 8.9 Seconds | 8.4-9.8 Seconds |
| Unique Media | Metallic, Perforated, & Sticker | Standard Media Only |
| Protection | EverCare (Loan Units Available) | Standard Warranty Only |
| Support | In-House Tech (Iliyan) | External Repair Centre |
8-Inch Flagship: DNP DS820 (Upgrade Path for DS80)
Key Performance Data: The DNP DS820 completes 8x12 inch prints in approximately 30 seconds versus the Citizen CX-02W at 39.2 seconds. This 9.2-second difference represents a 23% speed advantage, crucial for high-volume events.
| Feature | DNP DS820 (Authorised Upgrade) | Citizen CX-02W |
|---|---|---|
| Print Speed (8x12") | Approx. 30 Seconds | 39.2 Seconds |
| Finishing Options | Gloss, Matte, Fine Matte, Luster | Gloss, Matte, Luster |
| Reliability | EverCare | Standard Warranty Only |
| Technical Help | Direct In-House Technician (Iliyan) | Generic Technical Hub |
Summary: Why Stay with DNP at Photomart?
- EverCare Protection: Only DNP offers the EverCare programme, providing accidental damage cover and loan units so you never miss a job.
- Superior Speed: The DS820 is nearly 10 seconds faster per 8x12" print than the CX-02W.
- Specialised Media: Only DNP offers unique finishes like "Fine Matte" and "Metallic" that allow you to charge premium pricing.
- Direct Support: Speak directly to Iliyan, the person who maintains your machine, ensuring 2026 and beyond is business as usual.
Don't be forced into an unnecessary brand switch.
Contact Iliyan for free over-the-phone advice or to discuss your 2026 media requirements.
Email Support Call Tech: 0208 527 6006
Recently Viewed