We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Return 10 Used Ribbons. Earn Account Credit.
Available to UK customers on qualifying dye-sub media purchased from Photomart.
Qualifying ribbons £50 account credit for every 10 used ribbons
DNP QW410 ribbons
£25 account credit
for every 10 used ribbons
Do My Ribbons Qualify?
They qualify if:
- They were purchased from Photomart after 1 November 2022.
- They were purchased at full price.
- The purchase can be verified against one Photomart account.
- You are returning a complete set of 10.
They do not qualify if:
- They were bought in a sale or with a discount.
- They formed part of a bulk or partnership purchase.
- They are HiTi P310W, P322W or S420 ribbons.
Not sure whether your media was discounted?
Some invoices show only the final price and may not identify a discount separately. We are happy to check your order history before you send anything. We particularly recommend checking with us first if you plan to return 20 or more ribbons. Ask us to confirm eligibility.
How to Return Them
1
Count
Collect your used ribbons in complete sets of 10.
2
Identify
Include your full name and billing postcode inside the box.
3
Return
Post the box to us or drop it off at our Enfield showroom.
Where to Return Them
By Post
Photomart
Ellerman House
Redburn Industrial Estate
Woodall Road
Enfield
EN3 4LQ
Ellerman House
Redburn Industrial Estate
Woodall Road
Enfield
EN3 4LQ
You cover the postage to Photomart. We recommend using a tracked service.
Showroom Drop-Off
Drop-off is free during our opening hours:
| Monday to Friday | 09:30–17:30 |
| Saturday | 10:00–17:00 |
Any qualifying credit will be added to your verified Photomart account.
Please check your return carefully. Ribbons cannot be retrieved or sent back after Photomart receives them.
What Happens Next?
Account Verification
We check your ribbons against the purchase history of the account supplied. Qualifying credits are processed on Fridays.
Secure Recycling
Ribbons are transferred directly into controlled-access storage and dispatched for recycling within 48 hours to protect any image data remaining on the ribbon film.
Common Questions
Why do sale, discounted, bulk or partnership purchases not qualify?
These orders have already received a discount or preferential price. We are therefore unable to apply a second discount in the form of Recycling Scheme credit.
Why do I have to pay for postage?
You cover the cost of sending the ribbons to Photomart. We then cover the recycling cost and reward your effort with account credit when the ribbons qualify.
What if I cannot remember whether I received a discount?
Please contact us before returning your ribbons. Discounts may not appear as a separate line on your invoice, but our team can check the original order history and confirm how many qualify.
Can I combine purchases from different accounts?
No. Every qualifying return must be verified against one Photomart account.
Can I receive cash instead?
No. Recycling credit cannot be transferred between accounts or redeemed for cash.
Why can’t ineligible ribbons be sent back?
All returned ribbons are transferred directly into a controlled-access holding area and dispatched for recycling within 48 hours to protect any image data remaining on the ribbon film. Because this process begins immediately, no ribbons, whether eligible for credit or not, can be retrieved or returned once received.
Important Scheme Terms
The scheme is available to UK customers only. Credit is non-transferable and has no cash value. Photomart reserves the right to recycle returned ribbons without awarding credit where the eligibility requirements have not been met. Tree-planting pledges are additional and do not affect the scheme terms.
Read the full Terms & Conditions, including Section 16: Recycling Scheme ›
Returning 20 or more ribbons? Let us check your order history first so you know how many qualify before paying to send them.
Check My Ribbons
Recently Viewed