Does this fit the DNP DS620?

Yes. This replacement ribbon tray is compatible with the DNP DS620 professional dye-sublimation photo printer.

Does this fit the Citizen CX-02?

Yes. This replacement ribbon tray is also compatible with the Citizen CX-02.

Is the ribbon included?

No. This product is for one replacement ribbon tray only. Dye-sublimation ribbon and paper media are sold separately.

Can I use this with other printers?

This product is specifically listed for the DNP DS620 and Citizen CX-02. Compatibility with other printer models should not be assumed.

How many trays are supplied?

One replacement ribbon tray is supplied.

Can Photomart help me check whether I actually need this part?

Yes. If you are unsure whether the ribbon tray is causing the issue, call Photomart on 0208 527 6006 and our technical team can help you identify the most appropriate next step.

Replacement Ribbon Tray for DNP DS620 & Citizen CX-02 Printers

Details

Replacement Ribbon Tray for DNP DS620 & Citizen CX-02

A Practical Replacement or Spare for Two Popular Professional Dye-Sub Printers

Replace a Damaged or Missing Ribbon Tray

This replacement ribbon tray is designed for the DNP DS620 and Citizen CX-02 professional dye-sublimation photo printers.

It is suitable when the original tray has been damaged, misplaced or simply needs replacing, and can also be kept as a useful spare for photographers who depend on their printer at live events.

Product at a Glance:

Replacement Ribbon Tray
For DNP DS620
For Citizen CX-02
Suitable as a Replacement or Spare
One Tray Supplied
Ribbon and Paper Not Included

Why Keep a Spare Ribbon Tray?

Replace a Damaged Original

A straightforward replacement if the original tray is cracked, broken or no longer usable.

Useful for Live Events

For photographers working on location, keeping a spare can help avoid unnecessary disruption if the original tray is damaged or lost.

Two-Printer Compatibility

Suitable for both the DNP DS620 and Citizen CX-02 professional dye-sublimation printers.

One Replacement Part

Supplied as one ribbon tray only, giving you a direct replacement without buying additional media.

What Does the Ribbon Tray Do?

The ribbon tray, sometimes referred to as a ribbon cassette, supports the dye-sublimation ribbon inside the printer so it can be loaded correctly for printing.

If the tray is damaged or missing, the printer cannot be prepared for normal use, which is why this small replacement part can be essential for keeping an otherwise working printer operational.

Please note: this product is the ribbon tray only. Dye-sublimation ribbon and paper media are not included.

Small Part. Big Difference When You Are on a Job.

A damaged ribbon tray may be a minor issue in a studio where another printer is available. At a wedding, photo booth booking or corporate event, it can stop printing altogether.

For photographers who rely on the DS620 or CX-02 professionally, keeping a spare tray with essential backup equipment can be a sensible precaution.

When Might You Need One?

Physical Damage

The original tray has cracked, broken or been damaged during transport or media changes.

Lost or Misplaced Tray

The original tray has been left behind or misplaced while moving equipment between jobs.

Preventative Spare

You want to keep a backup in your event kit in case the original becomes unusable unexpectedly.

Unsure Whether the Tray Is the Problem?

If your printer is showing an error or the ribbon is not loading correctly, the tray may not necessarily be the cause.

Photomart has an in-house technical team that can help identify the most likely issue before you order a replacement part, which can save unnecessary expense and downtime.

Need help first? Call Photomart on 0208 527 6006 and explain what the printer is doing. Our team can advise on the most appropriate next step.

Product Details

Product name	Replacement Ribbon Tray for DNP DS620 & Citizen CX-02 Printers
Photomart SKU	DS1RT62
Product type	Replacement ribbon tray / ribbon cassette
Compatible printer	DNP DS620
Compatible printer	Citizen CX-02
Quantity	1 ribbon tray
Ribbon included	No
Paper included	No

Frequently Asked Questions

Does this fit the DNP DS620? +

Yes. This replacement ribbon tray is compatible with the DNP DS620 professional dye-sublimation photo printer.
Does this fit the Citizen CX-02? +

Yes. This replacement ribbon tray is also compatible with the Citizen CX-02.
Is the ribbon included? +

No. This product is for one replacement ribbon tray only. Dye-sublimation ribbon and paper media are sold separately.
Can I use this with other printers? +

This product is specifically listed for the DNP DS620 and Citizen CX-02. Compatibility with other printer models should not be assumed.
How many trays are supplied? +

One replacement ribbon tray is supplied.
Can Photomart help me check whether I actually need this part? +

Yes. If you are unsure whether the ribbon tray is causing the issue, call Photomart on 0208 527 6006 and our technical team can help you identify the most appropriate next step.