Dye-Sublimation Photo Printer Buyer's Guide

From the workshop

Hi, I'm Iliyan — Photomart's Master Technician

I have been repairing and servicing dye-sublimation printers here at Photomart for 25 years. Every model on this page has come through my workshop at some point. This guide is my honest account of each one — what it does well, who it genuinely suits, and where it falls short. There is no fluff here. If you have a question after reading it, call us and you will likely end up speaking to me or someone on my team.

Photomart, Ellerman House, Enfield  |  0208 527 6006

DNP QW410 · BEST ENTRY POINT

The QW410 is the most compact printer in the DNP range and the only one with a 4.5-inch print head. At 5.8kg you can carry it in a bag without it being the thing you dread lifting. The output quality is the same as every other DNP on this page. What it trades for that portability is print width: you are limited to 4.5-inch formats, which suits a good number of setups and rules this printer out for others. Think honestly about what your clients ask for before committing.

vs Citizen CZ-01: The CZ-01 is the comparable compact printer in the Citizen range, also at 5.8kg and around 19 seconds per 4x6. The QW410 has the wider 4.5-inch head giving you a broader format range — that is the meaningful difference at this level.

Wireless: Wireless printing requires the DNP WCM Plus module, sold separately.

DNP DS620 · INDUSTRY STANDARD

The DS620 is the most common dye-sub printer I see coming through the workshop, and that is not a coincidence. Six inches wide, it prints a 10x15cm in 8.4 seconds and can sustain up to 400 prints per hour. It covers every popular format from 5x15cm strip prints up to 15x23cm, and the ribbon rollback function means you can switch formats without wasting media. If you are upgrading from a DS40, the step up in speed and capacity here is significant. This is the printer I would point most event professionals towards first.

vs Citizen CX-02: The CX-02 is Citizen's 6-inch event printer and the most direct comparison. The DS620 runs faster at up to 400 prints per hour and covers a wider format range including strip prints from 5x15cm that the CX-02 does not offer. Beyond the hardware, the DS620 runs on DNP media — and DNP manufactures media for both their own printers and for Citizen. The difference is that DNP are constantly working on improving DNP media specifically: fine-tuning the paper and ribbon formulations, refining the default colour profiles, and developing custom profiles for specific scenarios such as studio portraits, outdoor events and skin tone work. When you are running DNP media in a DNP printer, that ongoing development is working in your favour.

Wireless: Wireless printing requires the DNP WCM Plus Wireless Module, sold separately.

DNP DS-RX1HS · HIGH VOLUME

The DS-RX1HS uses the same 6-inch format as the DS620 but is built around a single priority: keeping you printing for longer before you have to stop. The media roll holds 700 prints at 10x15cm, and the printer can sustain 290 prints per hour in high-speed mode. On long events where stopping to reload is genuinely disruptive, those numbers make a real difference. It is heavier than the DS620, but the operators choosing this machine are not buying it to carry between venues every weekend. They need sustained output, and it delivers that.

vs Citizen CY-02: The CY-02 is Citizen's high-capacity 6-inch printer and also holds 700 prints per 4x6 roll. The DS-RX1HS has the stronger throughput at 290 prints per hour in high-speed mode; the CY-02 is built more around capacity and ease of use than raw speed. And as with all DNP printers, the media advantage described above applies here — that ongoing development does not show up on a spec sheet but it does show up in the print.

DNP DS820 · LARGE FORMAT

The DS820 is the direct successor to the DS80 and the printer I recommend to anyone currently running one. Eight inches wide with output up to 20x30cm, it opens up a different tier of work entirely. At that size you are producing something a client keeps rather than just takes, and that changes what you can reasonably charge. The DS820 also supports panoramic prints up to 20x82cm via DNP's Hot Folder Print utility, which is a genuinely useful capability for studio and awards work. School photographers, portrait studios and premium brand activations have been the natural home for this format for good reason.

vs Citizen CX-02W: The CX-02W is Citizen's 8-inch large format printer, printing 8x10 and 8x12 on the same engine as the CX-02. The DS820 goes considerably further: output up to 20x30cm and panoramic prints up to 20x82cm via Hot Folder Print, a capability the CX-02W simply does not have. For studio, portrait and premium event work where format range matters, the DS820 is the stronger machine — and the same media advantage applies as with every DNP printer.

HiTi P529LX · LOWER COST PER PRINT

The P529LX is HiTi's current 6-inch event printer and the updated version of the P525L. The reason operators choose it over the DNP 6-inch options usually comes down to one thing: media cost. HiTi media for the P529LX is priced lower per print than equivalent DNP media, and the 4x6 rolls hold 500 prints each with 1,000 prints per box. Over the course of a busy season that difference adds up meaningfully. The print quality and format range are directly comparable to the DS620, so if your margin matters more than anything else and you are printing at volume, this is worth looking at seriously.

Wireless note: Wireless printing requires the HiTi Wireless Printing Dongle, sold separately. Once connected it allows direct printing from a mobile device via the Prinbiz App with no laptop required.

HiTi P720L · STATIONARY VOLUME

The P720L is designed for operators who have a printer in a fixed location and need it to work consistently week after week. Fast output speeds and competitive media pricing make the economics work well at volume, and the machine handles that kind of repetitive load reliably over time. This is not the printer I would recommend for someone taking a setup to a new venue every weekend, but for a permanent installation it makes a strong case for itself.